Please email firstname.lastname@example.org with any questions or concerns.
SHIPPING & HANDLING
- All orders will ship via USPS delivery service. USPS delivers packages Monday through Saturday from 9 AM to 8 PM to residential addresses.
- Please allow 48 hours for your order to be processed and shipped.
- Once your order is shipped, we will e-mail you a shipping confirmation with the tracking number.
- Merchandise must be returned within 20 days from the ship date to be eligible for an exchange only.
- Merchandise must be returned in new unworn condition and in original packaging (including tags) accompanied by the packing slip.
- You will be responsible for shipping back the merchandise. We suggest you insure the package and/or purchase tracking services for your protection.
- Please allow 5-10 business days for us to process exchange.
- The sooner you ship back your exchange the better, since availability of the replacement item is not guaranteed.
- You will receive an e-mail notification upon the completion of the exchange processing.
Instructions: Specify the exchange item and the new color/size and/or style on the packing slip and include it in your return package. Simply ship it back to us and we’ll send your new item free of shipping charges.